Section 73
Procedures Relating To Personal Claims Or Complaints
(1) If any one or more workers or employees have any personal claim or complaint against Proprietor  relating to the service, the concerned worker or employee may file it in writing with the concerned Proprietor.
(2) Upon receipt of the claim or complaint as per Sub-section (1), the Proprietor shall have to discuss on it  ♣ with the concerned worker or employee
within a fifteen days and settle the problem.
(3) If the Problem, could not be solved through the discussion held as per Sub-section (2), the worker or employee may file a petition at the concerned Labour
Office specifying clearly their claims.
(4) The Labour Office shall held a discussion between the Proprietor and the worker or employees and solve the dispute, within fifteen days of the receipt of a
claim pursuant to Sub-section (3).
(5) The Chief of concerned Labour Office shall have to dedide on the dispute within seven days in case the problem could not be solved as pre Sub-section (4).
(6) Any of the parties may, appeal to the Labour Court within thirty five days from the date of receipt of notice of the decision in case not being satisfied with the
decision made pursuant to Sub-section (5).